Privacy Policy

Last Updated: December 21, 2025

1. Introduction

Dabralz Travels ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bus booking services, whether through our website or over the phone at 888-473-8002.

2. Information We Collect

We collect information that you provide directly to us:

• Personal Information: Name, email address, phone number, billing address
• Booking Information: Travel dates, departure and arrival locations, passenger details
• Payment Information: Credit card details and billing information (processed securely)
• Communication Records: Records of phone calls and email correspondence

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bus bookings
• Communicate with you about your bookings
• Provide customer support and respond to inquiries
• Send booking confirmations and travel updates
• Process payments and prevent fraud
• Improve our services and website
• Comply with legal obligations

4. Information Sharing

We share your information with:

• Bus Carriers: We share necessary booking information with carriers (FlixBus, Greyhound, etc.) to complete your reservation. All carrier names, logos, and trademarks are property of their respective owners.
• Payment Processors: We use secure payment processors to handle transactions
• Service Providers: Third-party companies that help us operate our business
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, contact us at 888-473-8002 or info@dabralztavels.site

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites, including bus carrier websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your rights.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: 888-473-8002
• Email: info@dabralztavels.site
• Available 24/7 for your convenience